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Terms & Conditions

Acceptance of your order and the formation of a contract between you and World of Vans Ltd starts on payment of the required deposit. We will send confirmation of the vehicle you have ordered and offer an estimated delivery date. Completion of contracts and payment of remaining deposits will be required before delivery of the vehicle can take place. On receipt of the correct finance documents and any balance of monies required, World of Vans Ltd will arrange delivery of the vehicle to your chosen UK mainland destination, usually by fully insured drivers (not transported). The Company will endeavor to have the Goods available by the estimated delivery date or within a reasonable time thereafter, but does not guarantee the date and time for delivery and shall not be liable to the Customer for any damage, losses or claims of any kind whatsoever in respect of any delay. Upon delivery the customer signs the vehicle inspection form to agree that he/she is satisfied with the condition of the vehicle. The customer must inform World of Vans Ltd immediately of any damage or issues with the vehicle upon signing delivery inspection form and we will endeavor to address the issues with the supplying dealer/manufacturer.

All Quotations will remain valid for a period of 14 days, except in the event of: Changes in market interest rates, Changes in market conditions that result in movement in vehicle residual values.  Manufacturer Price Changes Nearly,  however so occasioned that result in miscalculation of the quotation , although World of Vans Ltd will make every effort to maintain the validity of quotations, World of Vans Ltd reserve the right to remove or withdraw quotations or orders based upon said quotations supplied by World of Vans Ltd to the Customer without notice.

A £500 deposit taken by Credit / Debit card is required upon order confirmation. We may choose not to accept your order for any reason and will not be liable, in those circumstances, to you or to anyone else. All orders are also subject to availability, price changes and the payment of a deposit. Should the vehicle you have ordered not be available, we will contact you to offer possible alternatives; in these circumstances, you will have the option to take an alternative vehicle, wait until the vehicle you ordered is available or cancel your order. In the event of your order being cancelled by us, we will refund any deposit already paid by you in respect of that order. If you cancel the order prior to delivery, we will require confirmation in writing. If we accept your cancellation we will levy a charge for administrative expenses incurred in processing your order. The charge will be at our sole discretion, but would not normally exceed £500. If a vehicle has been ordered and built or modified to your specification and additional cancellation costs are incurred from the supplying dealer, these costs will be added to the cancellation charge.
The above clauses will not apply if you cancel your order by exercising your rights afforded to you under the Consumer Credit Act 1974. The Consumer Protection (Distance Sales) Regulations 2000 or the Financial Services (Distance Marketing) Regulations 2004.

Contract Hire payments are subject to VAT at the prevailing rate. Personal Contract Hire rates are inclusive of VAT. All quotations include Road Fund Licence for the contractual period (with the exception of Finance Lease and Personal Contract Purchase or Hire Purchase). The servicing element (if applicable) includes all routine maintenance, servicing, tyres, batteries, exhausts and necessary repair cost with the exception of accident damage. All pricing is correct at the time of print, unless changes in vehicle prices announced by the manufacturer or any fluctuations in FHBR. These figures do not constitute an offer. All applications subject to credit approval.

All vans supplied directly from UK dealers, unless otherwise advertised and come with full balance of manufacturer’s warranty.  The vehicle specifications and vehicle data displayed on our website are supplied by the relevant motor manufacturers. Whilst we make every effort to ensure the accuracy of the information given, the website should only be used as a guide and purchasing decisions should not be made, nor contracts entered into, without verification of data with either the manufacturer or franchised dealer. All drawings, photographs, illustrations, descriptions and advertising material on World of Vans Ltd website are published only to give you an approximate idea of the vehicles for sale and do not form part of the contract between World of Vans Ltd and the Customer.

The vehicle's log book (V5) will be retained by our contract hire company or funder in the case of leasing  for the duration of your contract as you are the hirer of the vehicle . On  some occasions were we provide HP finance , we may have purchased these vehicles from a dealership who require  to pre register the vehicle in their name as a demonstrator etc  to receive an extra volume bonus from the manufacturers which we pass to yourslves . In these cases, we will make you aware of this  in writing prior to acceptance of the vehicle and were this is the case , the dealership  will be the first " registered keeper " noted on the V5 and they will normally keep  retention of the V5 for a minimum period of between 6 and  12 months before registering the V5 into your name .

Log book retention is required so that they can prove a definitive record of sales to the manufacturers.

Whilst still a valid legal document, a log book does not actually prove ownership of a vehicle. Upon request we can provide you with a copy of your new vehicles log book.Your log book will arrive with you automatically through the post direct from the fleet management company after a number of months.

If you have any questions about this please speak to one of our sales advisors.


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